I. GENERAL PROVISIONS

The processing of personal data generated through the Website and social media profiles fully complies with the principles set out in Polish data protection law, including the regulations of the General Data Protection Regulation (GDPR).

The purpose of this Privacy Policy is to explain the principles on which the personal data provided to us are processed and to outline your fundamental rights related to our processing of personal data.

The data controller is FOCUS GARDEN sp. z o.o., with its registered office in Poznań (61-144), ul. Bolesława Krzywoustego 3, registered by the District Court Poznań Nowe Miasto i Wilda under KRS number: 0000928047, REGON: 382006469, NIP: 7642696142.

For matters related to data protection, you can contact us at: ochrona.danych@focusgarden.pl.

II. GENERAL PRINCIPLES OF PERSONAL DATA PROCESSING

The principles governing the processing of personal data set the framework ensuring that personal data is used appropriately. The Controller is committed to ensuring that personal data is:

• processed fairly, lawfully, and transparently;

• adequate, relevant, and not excessive in relation to the purposes for which it is processed;

• accurate and up to date – inaccurate or incomplete personal data will be corrected or deleted, or further processing will be suspended;

• stored for no longer than necessary;

• processed only for specific, legitimate purposes and in accordance with the purposes for which it is collected;

• kept secure.

Categories of Personal Data

We collect and process personal data provided to us through various communication channels, including our Website. Some data is necessary to provide the services requested by the user, while providing other data is voluntary.

We always inform which personal data is required (e.g., marked with an asterisk $\ast$) and the consequences of failing to provide it – such a situation may prevent us from fully meeting your requests.

The personal data we collect and process can generally be divided into the following categories:

• contact details, such as name, address, telephone number, email address, etc.;

• information provided to us via online contact forms;

• profile data in case you create an account or profile administered by us, including username and encrypted password;

• user information, such as technical data regarding usage and browsing, including IP addresses from which users access our websites or applications, including third-party sites.

III. PURPOSES OF PERSONAL DATA PROCESSING

We process users’ personal data for lawful purposes and generally only if:

• the user has given consent to data processing;

• the processing is necessary for the performance of a contract;

• the processing is required to fulfill a legal obligation imposed on us;

• the processing is necessary for the purposes of our legitimate interests or those of third parties and is not considered harmful to the user. These interests include developing, evaluating, offering, and selling our products and services, establishing, developing, and maintaining business relationships with our clients, suppliers, and other business contacts.

We process users’ personal data to:

• facilitate the use of our website, products, and services, and to contact users as part of standard customer support;

• provide broad customer service and technical support;

• personalize website content and search results;

• establish relationships with potential customers.

Disclosure, Transfer, and Sharing of Personal Data with Third Parties

The disclosure and transfer of users’ personal data to third parties is limited to the minimum and depends on the existence of an adequate level of data protection.

We reserve the right to disclose or share personal data with third parties in the following circumstances:

• when third parties provide services on our behalf, such as IT support, hosting, administrative services, etc. Such third parties may process disclosed personal data only under our instructions and based on a written data processing agreement;

• legal advisors – for the purpose of establishing, exercising, or defending our rights;

• where the user has given prior consent to the disclosure of their personal data to third parties.

If the recipient of the personal data is located in a country outside the EU/EEA that does not ensure an adequate level of data protection, users’ personal data will only be transferred after a written data transfer agreement has been concluded based on the European Commission’s standard contractual clauses.

User Consent

Some of our data processing activities are based on your consent. In such cases, you have the right to withdraw your consent at any time. If you withdraw consent, we will stop processing your personal data unless further processing or storage is permitted or required by applicable Polish law. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. Furthermore, withdrawal of consent may prevent us from meeting your expectations or providing our services.

IV. COOKIE POLICY

You can disable cookies at any time by selecting the appropriate settings in your browser on your computer or mobile device, allowing you to block the acceptance of cookies or similar technologies. More information on how to configure your browser to use cookies as you wish can be found on the browser provider’s help page. Please note that disabling cookies may cause some functions of our website to not work as intended.

The Cookie Policy explains the different types of cookies used in the provision of our services on this website and how you can control them.

We may collect data using cookies or similar technologies. As part of our online and mobile services, we use technologies that allow us to collect information and improve user experience on our websites. These technologies, including cookies, are collectively referred to as “cookies.”

By clicking consent, you agree to our storage and use of cookies in accordance with this policy. If you have additional questions or concerns, you can contact us at: sklep@focusgarden.pl.

Cookies are small text files stored on your device (e.g., computer or phone) commonly used to improve the performance and efficiency of websites and online services. This is possible because websites and online services can read and write these files, enabling them to recognize your device and remember important information that allows you to use them more conveniently (e.g., remembering your website settings).

On our website, we may use the following types of cookies:

Essential cookies – necessary for the proper functioning of our services, enabling navigation and use of their functionalities. Without these cookies, services you want to use, such as access to secure areas of the website, cannot be provided. We also use cookies to prevent unlawful use of login data. These cookies are essential for using our services but may be disabled by you. However, please note that disabling them may significantly and negatively affect how we can provide our services to you.

Performance cookies – including analytics cookies, collect information about your use of our site and allow us to improve its performance. For example, these cookies show the most frequently visited parts of our website. We also use these cookies to help you navigate our website and return to previously visited pages.

Functional cookies – allow us to remember choices you make while using our site and provide you with enhanced, more personalized features, such as customizing the website.

Third-party cookies – external advertisers and other organizations may use their own cookies to collect information about your use of services and/or advertisements you have clicked on. Such information may be used to deliver ads that may interest you based on content you have previously viewed or to measure the effectiveness of such ads. We do not control these cookies, and if you wish to disable or reject them, you should contact the relevant third party via their website.